Support Center


Undamaged items and unwashed/unworn apparel can be returned for store credit and must be requested via email within 30 days of the original shipping date. We will NOT accept items that are not in re-sellable condition. 
  • You are responsible for paying to return the item(s) to our fulfillment center.
  • Once we receive the item back you will be refunded in the form of a gift card via email.
  • Shipping charges are not refunded when you return an item.
  • Credits cannot be issued in the form of checks or cash. Shipping costs can not be refunded.
  • If your package is returned to us for any reason you are responsible for any reshipping costs. 
  • All shipping payments must be received within 7 business days of the initial request, or your reshipment / exchange will be denied.
  • Retired Drawing Board designs, Prize and Sale items can not be returned for any reason. 

Return Instructions:

  1. Securely pack your merchandise. We are not responsible for items that are damaged while in transit to our fulfillment center.
  2. Include a note with the following information:
    • Order number
    • Store Credit or Exchange?
    • Reason for return
    • Exchange item(s) requested (if applicable)
  3. Ship the merchandise to the return address below:

    SKYOU, Inc.
    4096 Piedmont Ave. #130
    Oakland CA 94611

    Please make sure to secure a tracking number or delivery confirmation number for your shipment. Your order # is required for your return or exchange to be processed by our fulfillment warehouse.
  4. Please email customer service to let them know about your return. Include all information listed in step 2. This will help should your package ever be lost in transit.

If you do not have your packing slip or are not sure if an item is returnable, please contact us.

Contact Us
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found